Ongoing support, technical project implementations, and technology experts when you need them.
Your network and IT infrastructure serves as the backbone of your entire business operations, yet it can be a major challenge for a company of any size to focus on it’s core business tasks & strategic initiatives, while staying on top of the latest Information Technology trends.
RSV Solutions LLC works closely with you and our team of highly experienced, technical consultants. By placing our experts in your office, and working with you, we are able to understand your challenges and needs as they arise. This allows us to o+ffer proactive advice and solutions so that you can stay at the top of your business instead of managing your IT.
We offer the following Information Technology Management Services:
- On-site Network Support
- Emergency Services
- Network Design/Build
- Technical Projects
- IT Staff Augmentation
- Data Center Management
- Telephony Services
- Carrier Services
System setup and support
RSV Solutions specializes in setup, installation, configuration, and support of servers, computers, and networks. We have system and network engineers on staff to help you choose, install, configure, and maintain the right hardware and system software for your organization.
Network design and setup
RSV Solutions offers an entire range of network infrastructure solutions and services, which includes:
- Firewall and Security Management
- Data Backup and Disaster Recovery
- Account and System Administration
- Server and Desktop Support
- Domain Management and Hosting Services
- Secure Remote Connectivity
- Voice, Video and Data Cabling
- Security updates, Access Management, and Patching
RSV Solutions offers support services that include on-site services as well as remote monitoring and management for your critical applications, systems, network, and databases.
Our support service is simple. When you experience an issue, call us or log a ticket on our Support web portal. We take it from there. Based on service level, requests are acknowledged within 1 hour by phone or email. Our staff work on issue resolution and report status at various stages, keeping you informed as work is performed and progress is made!
Our solutions enable our staff to manage and gather information from all network equipment (Switches, Firewall, SAN, Servers, and workstations) including:
- Point-to-point file transfers
- Stopping and starting services
- Support agent chat
- Advanced remote control
- Access to the command prompt
- Detailed service and process information
- Event logs, registry and local disk manipulation
- Detailed “real-time” performance and capacity status